Wedding Video FAQs

The answers to those all important questions!

When should we get in touch to book your services?

As soon as possible! The sooner you get in touch with us, the sooner we can get your day booked in.

We book weddings up to two years in advance, so book early to avoid disappointment.

How far do you travel to film a wedding?

We cover a 60-mile radius from Swindon in all directions.

How many videographers are there on the day?

There will be two camera operators filming your wedding. We are with you throughout the day until the after party, so we don’t miss a moment.

Will you get in the photographer’s way?

Of course not! We work alongside wedding photographers all the time and we know when not to get in their shot. We make a point to get to know your photographer before the wedding so that they know to expect us and we can plan certain aspects of the day together.

Will you be able to hear us make our vows if you are at the back of the ceremony room?

Yes we will! We have microphones that we attach to the groom and officiator to capture the cleanest and clearest sound possible. You also don’t have to worry about them showing up in your photos or video as they can be hidden under a jacket or a waistcoat.

Are you insured?

We are fully insured with full public liability, equipment and professional indemnity cover. Also, all of our equipment is PAT tested to comply with venue requirements.

Do you take a deposit?

We take a £500 deposit. The deposit is required as soon as the contract is signed and is non-refundable apart from in certain cancellation circumstances.

Your booking is not confirmed until we have received cleared payment of your deposit.

How do we pay for our wedding video?

We take payment through bank transfer or online card payment.

When is the final payment due?

Payment for your wedding is due 30 days before the date itself.

What are your cancellation terms?

If you cancel more than 90 days before your wedding date then we will refund your deposit payment.

Deposits will be retained for all cancellations less than 90 days before your wedding date.

If you cancel your booking within 30 days of your wedding date then you must still pay the full balance.

When will I receive my wedding video?

You will get your wedding film 8-12 weeks after your wedding day. Our films come as digital files which you can download to your computer, as well as a physical delivery on USB in a custom made keepsake box.

What are your delivery charges for hire items?

Distances are calculated from our Swindon based address (SN3).
0 – 10 miles: Free
10 – 25 miles: £20
25 – 40 miles: £35
40+ miles: Contact us for a quote

How long is the hire period for your hire items?

Large props that we delivery to your venue such as the sweet cart and giant LOVE letters are hired on a 24 hours basis. We will deliver these items to you and pick them up after your event – either that night or the next morning depending on your preference.

All other items can be picked up from us 48 hours prior to your wedding and returned up to 48 hours after.

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